Sandvik Mining Technical Specialist

Country: South Africa
Location: Boksburg
Job category: Product Management

Sandvik Mining and Rock Technology is a global leader in the supply of equipment, tools, services, support and technical solutions for the mining and construction industry. We offer a diverse range of opportunities through our businesses and cross-border networks, enabling you to explore your potential and thrive.

The Role:

To support the Technical Support Manager in supplying the correct product and maximizing the performance of the Rotary drill string on every site within Southern Africa.

Support all Sandvik Rotary customers business by actively leading the end user in the correct usage of the products to maximize the performance of the Sandvik Rotary drilling, promoting products and services, with a view to expand sales and maximize the profitability of the rotary business.

Key Performance Areas:

  • Set Rotary performance targets for specific operations
  • Perform gap analysis by customer site and make recommendations to TSM and client to maximize Rotary drilling performance
  • Control networking capital by managing OSMI, forecasting and ordering of all Rotary products
  • Train all Rock Tools analysts and end users in the correct handling and usage of Rotary drill strings to minimize the operational cost for the client
  • Ensure customers are aware of the latest Sandvik Mining product technology enhancements to obtain better performance
  • Continuously improve and update personal knowledge with respect to product development and technical innovation
  • Provide feedback to TSM, on recommended actions that may grow our business and provide closer customer support
  • Maintain high levels of service with all customers, internal and external

Your Profile:

  • Grade 12 / Equivalent qualification
  • A minimum of 5 years’ experience in rotary drilling is essential
  • Blasting certificate, a mechanical trade or working as a site manager on a Rotary drilling site (advantageous)
  • Proven technical experience and a keen willingness to learn the technical techniques under the Sandvik Training Programme
  • A well developed understanding of the mining/construction/quarrying industry
  • Strong EHS Focus
  • Will be required to travel
  • Understanding of Mine Health and Safety Regulations
  • Knowledge of and experience with any Sandvik Mining and Construction product range (advantageous)
  • Ability to work as part of an integrated, broad team
  • Flexible, self-motivated and demonstrated initiative
  • In depth understanding of customer business processes
  • Superior customer relations and active listening skills
  • Highly developed time management and organizational skills
  • Highly developed interpersonal skills
  • Computer Systems Literacy
  • Excellent written and verbal communication skills
  • High level of initiative, drive and determination to achieve goals and targets set for customer satisfaction
  • Valid driver’s license

How To Apply

Please apply online through Workday (ESS)

Applications close : 17 February 2020

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